You can raise cancellation requests for items or orders within 4 hours from the time of placing the order by sharing an email with your Order ID, Order No. and the Reason for cancellation. Remember the cancellation request must be raised from the ID used while ordering on our site. Send us the email at support@gladylon.com
Refund for Debit card/Credit Card, UPI and Net-banking orders will be processed in within 7-10 working days. Once an order is cancelled, we cannot undo this. You will need to replace the order yourself.